The hotel offers amenities for your comfortable stay and unforgettable experiences
Breathtaking Pool
“The pool was the highlight of my stay, featuring stunning views of the lake and plenty of sunbeds available without needing to reserve them early.” view full review
Delicious Breakfast
“The breakfast on the terrace was an absolute treat, offering a variety of delicious options alongside the beautiful view.” view full review
Invigorating Gym
“The gym was a delightful experience, positioned over the lagoon with a nice selection of running machines and weights to keep fit during my trip.” view full review
Free Printing Service
“The complimentary printing service was a lifesaver during my stay, allowing me to easily manage documents and travel plans.” view full review
General
No smoking on site
Wi-Fi
Parking
Safe deposit box
24-hour reception
No pets allowed
Rooms/ Facilities for disabled
Wheelchair access
24-hour security
Luggage storage
Lift
ATM/Cash machine
Smoke detectors
Fire extinguishers
Key card access
Sports & Fitness
Fitness centre
Services
Room service
Housekeeping
Laundry
Dry cleaning
Tours/Ticket assistance
Dining
Restaurant
Snack bar
Bar/ Lounge area
Packed lunches
Special diet menus
Business
Business centre
Meeting/ Banquet facilities
Fax/Photocopying
Children
Cots
Children's menu
Spa & Leisure
Outdoor swimming pool
Beach umbrellas
Sun loungers
Garden area
Pool with view
Shallow end
Room features
Air conditioning
Garden furniture
Ironing facilities
Media
Flat-screen TV
AM/FM alarm clock
Show more
Location
Boulevard Kukulcan Km. 5.5, Zona Hotelera,
Cancun,
Mexico,
77500,
Quintana Roo
Map view
street view
Boulevard Kukulcan Km. 5.5, Zona Hotelera,
Cancun,
Mexico,
77500,
Quintana Roo
City landmarks
Blvd. Kukulcan Km 4.5 Terminal Playa Linda Hotel Zone
Scenic Tower Cancun
1.2
km
Church
Parroquia de Cristo Resucitado
1.6
km
Blvd. Kukulcan km.5
Galeon Capitan Hook
1.0
km
Harbour
Aquatours Cancun
900 m
Marina Adventure Bay
Bungee in Cancun
990 m
Kukulcan Boulevard
Playa Tortuga Ferry Terminal
1.0
km
Blvd. Kukulkan k.m. 3.5
Sail Away Cancun
1.0
km
Beach
Playa Tortugas
1.8
km
Blvd. Kukulcan Km 9
Cancun Convention Center
3.3
km
Night club
Coco Bongo
3.4
km
CancunMexico
El Eden Ecological Reserve
2.7
km
Night club
The City Nightclub
3.4
km
Beach
Playa Las Perlas
2.9
km
Andiani Travel Group
2.7
km
Monumento a los Ninos Heroes
2.7
km
Night club
Palazzo
3.5
km
Beach
Chac Mool Beach
3.4
km
Night club
Mandala Nightclub
3.3
km
Gallery
Galeria Balance Cancun
3.1
km
Night club
Daddy'O
3.4
km
Beach
Playa Forum
3.5
km
Beach
Mandala Beach Club
3.4
km
Kukulcan Boulevard
Club De Playa
3.3
km
Blvd. Kukulcan Km 4 Hotel Zone
Museo de Arte Popular Mexicano
3.6
km
Chetumal Km 36. 5
Water Park at The Grand
3.3
km
Aquarium
Interactive Aquarium
4.0
km
Punta Nizuc - Cancún 210
Playa Lagarto
3.5
km
Nearby
Beach
Playa Langosta
410 m
Blvd. Kukulkan 5. 5 Playa Langosta
Float Fun Cancun
280 m
Blvd. Kukulcan Km. 4.5
Jardin del arte
550 m
Restaurants
La Trattoria
610 m
Kukulcan Boulevard Km 4.5 Hotel Zone The Royal Cancun
Reviews and Ratings
Feedback from previous guests about their experience.
76%
liked the hotel and would stay again
quiet
delightful dining
broken items
lackluster service
7.6/10
Very good
Rooms
8.0
Location
8.3
Service
6.8
Dining
7.7
Guest reviews
7.6/10
based on 13 reviews
7.3
7.3/10 based on 3951 reviews
Robert
United Kingdom,
May
2024
8.2/10
The hotel offers a picturesque view of the lagoon and boulevard. The rooms are cozy and come with breakfast included, creating a delightful stay. However, the service could have been more accommodating. The location is perfect for exploring Cancun but lacks amenities like a breakfast rate. The dining experience is satisfactory, offering a nice view of the lagoon. The facilities are well-maintained and enjoyable for guests.
Rooms
8.0
The rooms with a view on the lagoon and boulevard are cozy and comfortable.
Service
7.0
The service could have been more accommodating.
Location
9.0
The hotel is conveniently located in a nice area of Cancun for exploration.
Dining
8.0
The dining experience offers a nice view of the lagoon, which enhances the atmosphere.
Facilities
9.0
The facilities are well-maintained and provide an enjoyable experience for guests.
Margaret
United States,
April
2024
7.4/10
The hotel was like a hidden gem, nestled by the lagoon in a quiet area. My room had a nice balcony, though some things were in bad knack. The service could have been more accommodating, and I felt they could have been more responsive. The location was peaceful, perfect for unwinding after a long work trip. The dining experience was delightful with freshly baked European bread. The facilities were decent overall.
Rooms
7.0
My room had a nice balcony, but I noticed some minor things broken or in bad knack.
Service
6.0
The service lacked in accommodating our requests; there was room for improvement.
Location
8.0
The hotel is by the lagoon in a quiet area, ideal for relaxation.
Dining
9.0
The dining experience was fantastic, especially enjoying freshly baked European bread.
Facilities
7.0
The facilities were decent, meeting basic needs during my stay.
quiet
broken items
T.
United Kingdom,
March
2024
7.4/10
The hotel has an incredible view over the lagoon from the balcony, but the air conditioning was extremely loud. The location is superb, right by the lagoon with convenient bus access, yet unable to provide change at front desk or coffee shop. The dining, with a nice view of the lagoon, should always be included in the rates to improve the experience. The staff could have been more accommodating. An overall comfortable stay with a few hitches.
Rooms
8.0
The rooms offer a fantastic view over the lagoon from the nice balcony, but the air conditioning was very loud.
Service
7.0
The staff could have been more accommodating and provided better service overall.
Location
8.0
The hotel is located in a great area by the lagoon with frequent buses and the beach just across the street. However, guests faced issues getting change from the front desk or coffee shop.
Dining
7.0
Dining with a nice view of the lagoon was enjoyable, but it should always be included in the rates to enhance the guest experience.
Facilities
7.0
The facilities were decent, but improvements in service could enhance the overall guest satisfaction.
Michael
United Kingdom,
March
2024
7.0/10
The hotel had extremely loudy Air Conditioning but offered a nice balcony and a lovely overhead shower. The lagoon view was a nice touch, although the noise level could be bothersome at times. The hotel's location was kinda like in the middle of the island, making it convenient for exploring different areas.
Rooms
7.0
The rooms were clean and comfortable, with a nice balcony and a lovely overhead shower. The lagoon view added a pleasant touch to the stay.
Service
6.0
Location
8.0
The hotel is situated in a great area, close enough to the center as well as the beach, allowing guests to move to both areas in a timely manner.
Dining
7.0
The dining experience offered a nice view of the lagoon, but some felt that more diverse breakfast options should always be included in the rates.
Facilities
7.0
Nice balcony
Extremely loudy AC
Eugene
United States,
February
2024
7.6/10
I had a wonderful stay at the hotel. The rooms were spacious with a big balcony overlooking the lagoon, although it would have been nice to have windows that open. The bathroom was clean and modern, and the view of the lagoon was amazing. The service was decent but could have been better in accommodating our requests. The location, while not right in the heart of the island, was convenient enough with easy access to the beach just across the street. The dining experience was pleasant with a nice view of the lagoon, but it would have been better if the rates were clearer. Overall, a good value for the money with a few minor drawbacks.
Rooms
8.0
The rooms were spacious and clean with a big balcony overseeing the lagoon.
Service
7.0
The service was satisfactory, but there was room for improvement in accommodating our requests.
Location
8.0
The hotel is kinda like in the middle of the island but still close to everything, including the beach just across the street.
Dining
7.0
The dining experience was enjoyable with a nice view of the lagoon, but it would have been better if the rates were clearer.
Facilities
8.0
The facilities were adequate for a comfortable stay.
View
Limited dining
Edward
United States,
December
2023
8.2/10
The hotel offers a magnificent view of the lagoon from the balcony, making the stay truly special. The room was comfortable with a cool view of the lagoon. The service, although friendly, could have been more accommodating to our requests. The location is convenient, next to the bus stand, providing easy access to transportation. The dining experience was excellent with local and international dishes available. Overall, a great value for money option with a few areas for improvement.
Rooms
8.0
The room with a balcony to the lagoon was comfortable and offered a nice view.
Service
7.0
The service was friendly but could have been more accommodating to our requests.
Location
9.0
The hotel is conveniently located next to the bus stand for easy transportation access.
Dining
9.0
The dining experience was fantastic with a variety of local and international dishes available.
Facilities
8.0
The hotel facilities were modern and well-maintained.
Hugh
United Kingdom,
October
2023
7.0/10
The hotel is situated in a great area, overlooking the lagoon from the big balcony, providing a serene view. Although the rooms lack towels and the windows don't open, having a balcony facing the lagoon enhances the experience. Service could be improved, as some requests weren't accommodated well. The location is not ideal as it's close to a busy avenue, but it offers a great view for those who appreciate tranquility. The dining experience is pleasant, especially with the fish and chips option. Overall, it's a decent stay with some room for enhancement.
Rooms
8.0
The rooms with a big balcony overseeing the lagoon offer a unique view.
Service
6.0
The service could have been better and more accommodating to guest requests.
Location
7.0
The location is not really close to shops or restaurants if you have no transport, but it provides a quiet setting away from the hustle and bustle.
Dining
7.0
The dining experience with the fish and chips was enjoyable, but it could improve by including rates for meals.
Facilities
7.0
Although the facilities are decent, some improvements could enhance the overall guest experience.
Andrew
United Kingdom,
October
2023
7.8/10
The hotel offers picturesque views of the lagoon from the rooms, making for a pleasant experience overall. However, the absence of towels was a minor inconvenience during the stay.
Rooms
8.0
The room had a picture-like view of the lagoon and was enjoyable.
Service
7.0
The service was good, but there were missed opportunities to provide even better service.
Location
9.0
The hotel is ideally located on the Cancun peninsula, offering a great area perfect for exploring.
Dining
8.0
The dining experience offered nice views of the lagoon, enhancing the overall ambiance.
Facilities
7.0
The facilities were adequate, but there was room for improvement in terms of services like room service and housekeeping.
David
United States,
August
2023
8.2/10
I had a wonderful time at this hotel, with amazing views over the lagoon and excellent service. The rooms were cozy with a picture-like view to the lagoon, but there were some issues with accommodating our requests. The dining experience was superb, with freshly made Mediterranean dishes, but dining rates were not included in the price. Overall, a nice stay with a couple of hiccups.
Rooms
8.0
The rooms were cozy with a picture-like view to the lagoon.
Service
7.0
The service could have been improved to accommodate our requests better.
Location
9.0
The hotel is located right on the lagoon, offering a cool view.
Dining
9.0
The dining experience was fantastic, with freshly made Mediterranean dishes.
Facilities
8.0
The facilities were great, but some improvements on service could make the stay even better.
view
service
Chris
United States,
August
2023
7.0/10
The hotel offers a mix of stunning boulevard views from spacious balconies overlooking the lagoon.
Rooms
8.0
The room with a big balcony overseeing the lagoon was a highlight for me.
Service
6.0
While the service was decent, there were opportunities for improvement in accommodating requests.
Location
7.0
The hotel is kinda like in the middle of the island, offering a convenient stay away from the bustling Cancun area.
Dining
7.0
The dining experience was pleasant with included meals and a nice lagoon view. However, the make-your-own pancake machine was a fun touch.
Facilities
7.0
Benjamin
United States,
July
2023
8.4/10
I absolutely loved my stay at this hotel! The location is simply amazing, with easy access to the beautiful lagoon and the convenience store nearby. The service was top-notch, with all the necessary amenities available. However, the dining options were a bit limited, but the overall experience was fantastic.
Rooms
9.0
My room had a stunning boulevard view and a comfortable single bed. Plus, having breakfast included made my mornings so enjoyable!
Service
9.0
The staff could not have been more accommodating and helpful during my stay. They catered to all my needs promptly.
Location
9.0
The hotel is conveniently located in the middle of the island, making it easy to explore the surroundings. It was perfect for my work trip lasting over a month in Cancun.
Dining
7.0
While the dining options were satisfactory, I wish more meals were included in the rates. Nonetheless, the hand-pulled noodles were a delightful treat.
Facilities
8.0
The hotel facilities were modern and well-maintained. I particularly enjoyed the view of the lagoon.
Great location
Limited dining options
William
United Kingdom,
July
2023
7.8/10
I absolutely loved my stay at this hotel! The location was superb, right next to the lagoon and in a great area with easy access to both the downtown bus stop and the beautiful lagoon views. The rooms were spacious, with a big balcony overlooking the lagoon, and I particularly enjoyed the overhead shower. The service could have been better in terms of accommodating our requests, but amenities like room service and laundry were available. Dining was included, offering a nice view of the lagoon, although more variety, especially in red meat dishes, would have been appreciated. The facilities were modern and well-maintained, enhancing my overall experience.
Rooms
9.0
I loved the rooms with a big balcony overseeing the lagoon and the overhead shower.
Service
7.0
While they couldn't accommodate all our requests, the available services like room service and laundry were helpful.
Location
8.0
The hotel's location was kind of like in the middle of the island, which was convenient for accessing both areas. However, it wasn't very close to shops or restaurants if you didn't have transport.
Dining
7.0
The dining experience was included and provided a nice view of the lagoon, but more red meat options would have been a great addition.
Facilities
8.0
The facilities were modern and well-maintained, enhancing my overall experience.
Gastwerk Hotel Hamburg
Hotel Tigaiga
Hotel Les Deux Gares
Culture Hotel Villa Capodimonte
Hotel Balocco
The Inn At Celebration, Autograph Collection
Kerry Hotel, Beijing By Shangri-La
Hotel Calisto
Maritim Hotel Bremen
Litta Palace Milano
Mount Falcon Estate
Samira Club Family And Couples Only